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If you haven't received your card, follow these steps:

1
Go to =ܳ 'Cards' section (the card icon in the top right)! Tap on the card ! Select 'More details' for an estimated delivery date.
2
If the delivery date has passed, select 'Reorder this card' to get a replacement.
With standard delivery, it usually takes around 2 weeks to receive your card, while express delivery takes up to 5 working days depending on the delivery country. If you haven't received the card when you were supposed to, you can: Go to Cards and click on the one you're awaiting to be delivered to you.